MoneyGram combines digital transfers, cash and stablecoins in a global app

MoneyGram has launched a refreshed MoneyGram Online service through its updated app and website. The experience combines digital money transfers, access to cash and stablecoin-powered capabilities. It is now available in supported markets.

The company is moving beyond the single cross-border transfer model. Its aim is to maintain a digital relationship with senders and recipients after a transaction is complete.

Transfers, payments and access to cash

Users can send money to bank accounts, debit cards, digital wallets, retail locations and other MoneyGram app users. The service also supports bill payments, mobile top-ups, cash collection through MoneyGram’s retail network and referral rewards.

In selected markets, customers can hold funds in a dollar-denominated MoneyGram balance. Stablecoin infrastructure operates in the background, so users do not have to manage the technology themselves. The service supports 40 languages and adapts its payment methods to local markets.

Customers in the US can send money directly to MoneyGram app users in countries including Colombia and El Salvador. Recipients can manage funds digitally or collect cash where that option is available.

MoneyGram Chairman and CEO Anthony Soohoo said that international money movement is fragmented across different systems. The company aims to bring the available ways to send and receive money together in one connected experience.

A digital network alongside physical locations

MoneyGram connects consumers to more than five billion digital endpoints, including wallets, bank accounts and cards. Its network also includes nearly 500,000 retail locations across more than 200 countries and territories.

The company has built a common technology foundation for its app, website and MoneyGram balance. This allows it to develop capabilities once and then adapt them to local languages, payment methods and needs as it enters new markets.

Luke Tuttle, MoneyGram’s Chief Product and Technology Officer, said the company’s product strategy starts with consumers’ needs, not the technology itself. In his view, people should be able to send, receive and use money in the way that suits them.

By connecting senders and recipients within the same network, MoneyGram wants to give users more ways to manage their money after receiving it. This approach means the customer relationship does not have to end when a single money transfer is completed.