Mangopay launches Echo to centralise multi-PSP payment operations

Mangopay has launched Echo, a payment infrastructure solution designed for enterprise platforms working with multiple payment service providers. The product allows businesses to centralise post-payment operations such as reconciliation, wallet allocation, payment splits and payouts without replacing their existing PSP relationships.

PSPs continue to process incoming payments, while Mangopay becomes the infrastructure layer used to manage what happens after acceptance. Echo creates a central record showing where funds are held, who they belong to and when they can be released.

Multi-PSP strategies create operational fragmentation

Large platforms increasingly use several PSPs to support different markets, local payment methods and higher acceptance rates. While this can improve payment performance, it also creates additional operational complexity after the payment has been accepted.

Each PSP can introduce its own settlement process, reporting format and data structure. Finance and operations teams then need to reconcile information across multiple systems before allocating funds or initiating payouts.

Echo is designed to remove part of this fragmentation without forcing platforms to consolidate payment acceptance under a single provider. Businesses can continue choosing PSPs based on their market and product requirements while managing downstream money movement through Mangopay.

One layer for reconciliation, wallets, splits and payouts

With Echo, platforms can use one system to track funds across different providers. The solution provides visibility over where money is located, which user or partner owns it and when it is available for further movement.

Mangopay's infrastructure then supports reconciliation, wallet allocation, split payments and payouts. This creates a separation between payment acceptance and the operational management of funds after acceptance.

Andy Wiggan, Chief Product Officer at Mangopay, said scaling platforms face a growing number of PSP choices and that every additional provider creates another reconciliation process and data structure. Echo has been developed to reduce that operational burden while preserving flexibility in PSP selection.

Manual reconciliation remains common among enterprise platforms

Mangopay's research titled The operational challenges behind multi-party payment flows found that 86% of enterprise platforms still rely on manual reconciliation. The same research showed that 30% of respondents identified better visibility over money flows as an improvement that could significantly affect payment operations.

Mangopay has worked with platforms managing multi-party payment flows for more than ten years. Echo builds on that experience by focusing on the operational layer that sits between payment acceptance and final fund distribution.

Platforms move toward a more centralised payments architecture

The launch reflects a broader move away from payment architectures in which post-payment processes remain closely tied to individual PSPs. In a more centralised model, providers continue to handle acceptance while the platform retains greater control over reconciliation and movement of funds.

Echo is aimed at enterprise platforms operating across multiple markets and PSPs, particularly those processing rising transaction volumes. For these businesses, reconciliation, wallet management and payouts become increasingly difficult to coordinate manually as the number of providers and payment flows grows.