Vodacom Tanzania is investing $28 million to upgrade the M-Pesa platform to ensure it meets next-generation performance standards

Vodacom Tanzania has announced the successful upgrade of its M-Pesa platform following a strategic investment of $28 million, marking one of the most significant upgrades to the country’s fintech infrastructure in history.

With this move, the M-Pesa service is transitioning from the existing G2 system to a next-generation financial technology platform designed for scalability, reliability, and innovation, enabling Vodacom to meet the growing demand for secure and seamless digital financial services across Tanzania.

“This investment is aimed at securing the future of one of Tanzania’s most important financial platforms. We are strengthening M-Pesa’s foundations to ensure its security, reliability, and readiness to support large-scale innovation. Our customers deserve a platform that evolves with their needs—one that is faster, stronger, and more resilient.” – Philip Besiimire, CEO of Vodacom Tanzania

“This investment is aimed at securing the future of one of Tanzania’s most important financial platforms. We are strengthening M-Pesa’s foundations to ensure its security, reliability, and readiness to support innovation on a large scale. Our customers deserve a platform that evolves alongside their needs—one that is faster, stronger, and more resilient.”

– Philip Besiimire, CEO, Vodacom Tanzania

For customers, the upgraded platform offers greater reliability and fewer service interruptions. Its modern architecture ensures that routine maintenance or system upgrades cause only minimal downtime—reduced from hours to minutes—allowing for the continuity of daily financial transactions. Enhanced security layers further protect customer data and transactions, strengthening trust in mobile payment services.

For agents, sales representatives, and business partners, this update provides increased transaction throughput, detailed reports, and more transparent service management. Companies benefit from the system’s reliable performance and enhanced reporting features, which enable better planning, data reconciliation, and customer service.

The new platform also enables faster rollout of new features and services, opening up opportunities for innovation in savings, loans, payments, and business solutions. As Tanzania’s digital financial ecosystem continues to evolve, M-Pesa now has a future-proof infrastructure designed for sustainable and secure growth.

A key feature of this update is the introduction of a 30-day HyperCare period—a special phase during which Vodacom’s technical and customer service teams will actively work to identify and resolve any bugs or issues that may arise. This intensive support period ensures a smooth transition to the new version for all users, and any questions or concerns will be addressed quickly and professionally.

This achievement reflects Vodacom Tanzania’s strong commitment to infrastructure investment and the country’s digital transformation. By strengthening the technological foundation of the M-Pesa platform, the company is solidifying its role as a trusted partner in promoting financial inclusion and economic participation.